How enrollment works
Each device needs a unique enrollment code to connect to your workspace:- Generate a code in the Oximy dashboard
- Enter the code in the sensor app on the target device
- The device registers and appears in your dashboard
Enrollment codes are 6 digits, formatted with a space for readability (e.g.,
158 221). They expire after 10 minutes.Adding a single device
Open the enrollment dialog
In the Oximy dashboard, click + Add Device in the sidebar, or go to the Devices page and click Add Device.
Select the operating system
Choose Mac or Windows. For Mac, also select the chip type (Apple Silicon or Intel).
Download and install
Download the sensor installer and follow the installation guide.
Enter the enrollment code
Copy the 6-digit code shown in the dashboard and enter it in the sensor app. The dashboard will show “Waiting for device to connect…” while it waits.
Enrolling multiple devices
For team deployments, you have several options:Option 1: Individual enrollment
Generate a unique code for each device. Best for:- Small teams (under 10 devices)
- When you want specific device names assigned during enrollment
Option 2: Self-service enrollment
Share sign-up access with your team:- Invite team members to the Oximy dashboard
- Each member enrolls their own device
- Devices appear in the shared workspace automatically
Option 3: Pre-configured deployment
For large-scale deployments:- Contact Oximy support for enterprise deployment options
- Pre-configure devices with workspace credentials
- Automate installation via MDM or deployment scripts
Device information
After enrollment, each device shows:| Field | Description |
|---|---|
| Device Name | User-assigned name |
| Owner | Email of the device owner |
| Operating System | macOS, Windows, or Linux |
| Status | Online or Offline |
| Last Seen | When the device last reported |
| Sensor Version | Installed sensor version |
Updating device information
Click on any device in the Devices page to:- View device details
- See activity history
- Update the device name
- Change the assigned owner
Monitoring enrollment
From the dashboard
The Devices page shows all enrolled devices with their status:| Status | Meaning |
|---|---|
| Online (green) | Sensor is running and connected |
| Offline (gray) | Sensor is not running or device is off |
During onboarding
The enrollment wizard shows real-time status:- Waiting — Code generated, waiting for device
- Connecting — Device found, completing registration
- Success — Device enrolled, ready to monitor
Common deployment scenarios
IT Admin deploying to team
Remote team self-enrollment
Troubleshooting enrollment
Code expired before I could enter it
Code expired before I could enter it
Codes expire after 10 minutes. In the dashboard, click Generate new token to get a fresh code.
Device stuck on 'Waiting for device to connect'
Device stuck on 'Waiting for device to connect'
Check that:
- The sensor app is running on the target device
- The enrollment code was entered correctly
- The device has internet connectivity
- No firewall is blocking Oximy
Device enrolled but shows offline
Device enrolled but shows offline
The sensor may have been closed or the computer may be asleep. Open the Oximy app on the device to reconnect.
Wrong device name
Wrong device name
Click on the device in the Devices page to edit its name.