Welcome to Oximy Shield
Oximy Shield is a Chrome extension that helps keep you and your organization safe while using AI tools. Once installed and synced, Shield works quietly in the background to protect sensitive information and ensure you’re following your organization’s AI usage policies.Your IT administrator will assign you a role that determines which policies apply to you. Shield automatically enforces these policies without requiring any action on your part.
Extension Installation
Prerequisites
Before installing Shield, make sure you have:- Google Chrome browser (version 90 or later)
- Work email address registered by your IT administrator
- Dashboard access provided by your organization
Installation Steps
Follow these steps to install the Shield extension:-
Open the Chrome Web Store
- Visit the Chrome Web Store
- Search for “Oximy Shield” or use the link provided by your IT team
-
Add to Chrome
- Click Add to Chrome
- Review the permissions requested
- Click Add Extension to confirm
-
Pin the Extension (Optional but recommended)
- Click the puzzle icon in your Chrome toolbar
- Find “Oximy Shield” in the list
- Click the pin icon to keep it visible
First-Time Setup
After installing the extension, you need to connect it to your organization’s Shield dashboard.Step 1: Open the Extension
Click the Shield icon in your Chrome toolbar (or the extensions menu if you didn’t pin it).Step 2: Log In to the Dashboard
- Click Sign In in the extension popup
- You’ll be directed to the Oximy Shield dashboard
- Enter your work email address
- Complete the authentication process (you may receive a verification email)
Use the same email address your IT administrator registered for you. If you have trouble logging in, contact your IT team.
Step 3: Sync the Extension
Once logged in:- Return to the extension popup
- Click Sync Now
- Wait for the sync to complete (usually takes a few seconds)
- You’ll see a confirmation message when sync is successful
Verifying Connection
To verify Shield is working correctly:- Click the Shield icon in your toolbar
- Check the status indicator:
- Green - Connected and synced
- Yellow - Connection issues (try syncing again)
- Red - Not connected (log in again)
- You should see your name and role displayed
How Shield Works
Shield monitors your interactions with AI platforms and enforces policies based on your role. Here’s what you need to know:What Shield Monitors
Shield keeps an eye on:- Text inputs - Prompts and messages you send to AI tools
- File uploads - Documents, images, and other files you share
- Data patterns - Sensitive information like emails, phone numbers, and credentials
- Platform usage - Which AI tools you’re using
Policy Enforcement
Your assigned role determines what policies apply to you. Shield may:- Warn you before you share sensitive information
- Block actions that violate your organization’s policies
- Sanitize data by removing sensitive details before sending
- Log usage for compliance and security purposes
What You’ll See
When Shield detects something, you’ll see a notification: You can then:- Edit your prompt to remove the sensitive data
- Cancel the action
- Contact your IT team if you believe this is an error
What Users Experience
Shield is designed to be unobtrusive:- No interruptions when you’re following policies
- Clear explanations when an action is blocked
- Helpful suggestions for staying compliant
- Minimal performance impact on your browser
Daily Usage
Working with AI Tools
Once Shield is set up, you can use AI tools normally:- Navigate to any supported AI platform (ChatGPT, Claude, etc.)
- Use the platform as you normally would
- Shield monitors in the background
- You’ll only see notifications if a policy is triggered
Checking Your Status
To check if Shield is still synced:- Click the Shield icon in your toolbar
- Verify the status is green
- Check that your role is displayed correctly
Manual Sync
Shield syncs automatically, but you can trigger a manual sync:- Click the Shield icon
- Click Sync Now
- Wait for confirmation
- Your role recently changed
- You’ve been away from work for a while
- You’re troubleshooting connection issues
Troubleshooting
Common Issues
Extension Not Syncing
If you see a yellow or red status:- Check your internet connection
- Log out and log back in to the dashboard
- Click Sync Now in the extension
- Restart Chrome if the problem persists
Not Getting Policy Notifications
If you expect to see notifications but don’t:- Verify Shield is installed and enabled
- Check that the extension status is green
- Make sure you’re on a supported AI platform
- Contact your IT team to verify your role assignment
Extension Keeps Logging Out
If you’re repeatedly asked to log in:- Clear your browser cache and cookies
- Disable other security extensions temporarily
- Ensure your browser is up to date
- Contact support if the issue continues
Can’t Access a Specific AI Platform
If an AI platform is completely blocked:- Check with your IT team - the platform may be disabled
- Verify you’re using the correct URL
- Try a different browser to confirm it’s Shield-related
- Request access if you need it for work
Reconnecting the Extension
If you need to reconnect Shield:- Click the Shield icon
- Click Sign Out
- Click Sign In
- Complete the login process again
- Click Sync Now
Privacy and Security
What Data Shield Collects
Shield collects only what’s necessary for security:- Policy violations and warnings
- Sanitized data patterns (not full content)
- Platform usage statistics
- Sync and connection logs
What Shield Doesn’t Collect
Shield respects your privacy:- Full prompt content - Only flagged patterns are logged
- Personal browsing - Only AI platforms are monitored
- Keystroke logging - Shield doesn’t record your typing
- Screen content - No screenshots or screen recording
Shield’s goal is to protect your organization’s data, not to monitor individual employees. All data collection follows your organization’s privacy policies and applicable regulations.
Getting Help
Who to Contact
For questions or issues with Shield: IT/Administrator Issues:- Role assignments
- Policy questions
- Platform access requests
- Account problems
- Extension bugs
- Connection problems
- Feature questions
- General support
Contact Oximy Support
Reach out to our support team for technical assistance.
Tips for Getting Help
When contacting support, include:- Your work email address
- Browser version
- Description of the issue
- Screenshots if applicable
- Error messages you’ve seen
FAQs
Does Shield work on other browsers?
Does Shield work on other browsers?
Currently, Shield is only available for Google Chrome. Support for other browsers may be added in the future.
Can I disable Shield temporarily?
Can I disable Shield temporarily?
No, Shield must remain active as part of your organization’s security policy. If you have legitimate concerns, discuss them with your IT administrator.
Will Shield slow down my browser?
Will Shield slow down my browser?
Shield is designed to have minimal performance impact. Most users don’t notice any difference in browser speed.
What happens if I work offline?
What happens if I work offline?
Shield continues to enforce cached policies when offline. However, you should sync when you reconnect to ensure you have the latest policies.
Can I use AI tools on my personal device?
Can I use AI tools on my personal device?
Shield is only required on your work device. Personal devices are not monitored or protected by your organization’s Shield deployment.
What if Shield blocks something I need to do for work?
What if Shield blocks something I need to do for work?
Contact your IT administrator. They can review your role, adjust policies, or provide guidance on how to accomplish your task safely.